Programme

Sunday May 31st 2009: Campusbibliotheek Arenberg, Heverlee

15.00-18.00: arrival of participants, registration
15.00-18.00: reception in Campus Library Arenberg

Monday June 1st 2009: Auditorium K, Celestijnenlaan 200, Heverlee

8.30-9.30: bus transportation and registration
9.30: Opening of the conference by Prof. Ludo Froyen, dean of the Faculty of Engineering K.U.Leuven, ms. Maria Heijne, president of IATUL and mr. Ludo Holans, conference convenor.
10.00-10.45: (Moderator: Maria Heijne, Delft UT)
Keynote: Stephen Abram, President of the Special Libraries Association (SLA), Toronto, Canada: "Library Innovation Processes towards Quality Enhancement"
10.45-11.15: Coffee
11.15-12.15: Session I Building K- Moderator: Mel Collier (chief librarian K.U.Leuven)
- 11.15-11.45: Prof. Charles T.Townley (New Mexico State University, Las Cruces, NM, USA): The Innovation Challenge: Transformational Leadership in Technological University Libraries
- 11.45-12.15: Tom Cochrane (Queensland University of Technology, Brisbane, Australia): High order literacy for the 21st century - Improving the quality of Library engagement
12.15-13.45: Lunch
13.45-15.15: Parallel Sessions

Session II-A (Innovation) Building K Moderator: Reiner Kallenborn, Münich TU	Session II-B (Tools) Moderator: Paul Nieuwenhuysen (Vrije Universiteit Brussel) Building A
13.45-14.15: Mel Collier (K.U.Leuven, Belgium): From biomedical library to e-only learning centre supported by a co-operative depot service 14.15-14.45: Gülçin Cribb (Özyeğin University, Istanbul, Turkey): Melting pot of library and IT culture in a new Turkish university: a journey towards multi anything 14.45-15.15: : Helle Lauridsen and John Law (ProQuest, Aarhus, Denmark): How Do You Follow Google? Providing a High-Quality Academic Library Search Experience	13.45-14.15: Dr. Evelinde Hutzler (Regensburg University, Germany): The Electronic Journals Library EZB: a successful model of international collaboration 14.15-14.45: Dr. Bernhard Mittermaier (Forschungszentrum Jülich, Germany): Bibliometric Analysis of the Output of German Technological Universities by Means of the J Factor 14.45-15.15: : Carole Thompson (Texas A&M University, Doha, Qatar): Digital Readers: Fact and Fiction

Session II-A (Innovation) Building K
Moderator: Reiner Kallenborn, Münich TU

Session II-B (Tools)
Moderator: Paul Nieuwenhuysen (Vrije Universiteit Brussel) Building A

13.45-14.15: Mel Collier (K.U.Leuven, Belgium): From biomedical library to e-only learning centre supported by a co-operative depot service
14.15-14.45: Gülçin Cribb (Özyeğin University, Istanbul, Turkey): Melting pot of library and IT culture in a new Turkish university: a journey towards multi anything
14.45-15.15: : Helle Lauridsen and John Law (ProQuest, Aarhus, Denmark): How Do You Follow Google? Providing a High-Quality Academic Library Search Experience

13.45-14.15: Dr. Evelinde Hutzler (Regensburg University, Germany): The Electronic Journals Library EZB: a successful model of international collaboration
14.15-14.45: Dr. Bernhard Mittermaier (Forschungszentrum Jülich, Germany): Bibliometric Analysis of the Output of German Technological Universities by Means of the J Factor
14.45-15.15: : Carole Thompson (Texas A&M University, Doha, Qatar): Digital Readers: Fact and Fiction

15.15-15.45: Coffee
15.45-16.45: Parallel Sessions

Session III-A (Innovation) Building K Moderator: James L. Mullins, Purdue University, West Lafayette	Session III-B (Tools) Building A Moderator: Joos Vandewalle (K.U.Leuven)
15.45-16.15: Will M.M. Roestenburg (TU Delft, The Netherlands): Beyond “Worth their weight”: Valuing libraries and library advocacy in The Netherlands 16.15-16.45: Christine Cother (University of South Australia, Adelaide, Australia): From big change to no change: discovering lean through action	15.45-16.15: Philipp Hess (ExLibris): Utilizing article usage patterns to build the scholarly article recommender service bX 16.15-16.30: John Langton (Thomson Reuters): InCites, a new tool from Web of Science 16.30-16.45: Meeting of LibQual users

16.45-18.30: library visits
19.00-21.00: reception at Town Hall Leuven, offered by the mayor of Leuven, Louis Tobback.

Tuesday June 2nd 2009: Auditorium K, Celestijnenlaan 200, Heverlee

8.30-9.00: bus transportation
9.00-9.45: (Moderator: Paul Sheehan, Dublin City University) Keynote Martha Kyrillidou, Director Statistics and Service Quality Program, Association of Research Libraries, Washington DC, USA: "Library Quality Assessment through LibQual"
9.45-10.15: Coffee
10.15-12.15 Parallel Sessions

Session IV-A (SIG) Building K Moderator: Reiner Kallenborn (T.U. Münich)	Session IV-B in French Building A Moderator: Charles-Henri Nyns (bibliothécaire en chef de l’U.C.Louvain)
10.15-12.15: SIG-group :Presentation of the activities of the IATUL Special Interest Group on Library Organisation and Quality Management Presentations by: Reiner Kallenborn: Networking excellence Caroline Becker: The quality management experience at TU München Gillian Barthorpe: Quality Management @AUT University Library Jolanta Stepniak: Initiatives and experiences of the LIBER Division on Library Management and Administration Ludo Holans: RFID and return on investment.	10.15-11.00: Keynote Albert Poirot, Président de l’Association des Directeurs et des personnels de direction des Bibliothèques Universitaires et de la Documentation (ADBU), France (et Marc Martinez) 11.00-11.45: Jean-François Dechamp (EC Directorate-General for Research): L'accès à l'information scientifique à l'ère numérique: l'approche de la Commission européenne 11.45-12.15: Frédéric Brodkom (Université Catholique de Louvain, Louvain-la-Neuve, Belgium): L'enquête de satisfaction comme outil pour identifier les innovations nécessaires : exemple des changements apportés suites à l’enquête 2006 en BST et comparaison avec LibQUAL+

Session IV-A (SIG) Building K
Moderator: Reiner Kallenborn (T.U. Münich)

Session IV-B in French Building A
Moderator: Charles-Henri Nyns (bibliothécaire en chef de l’U.C.Louvain)

10.15-12.15: SIG-group :Presentation of the activities of the IATUL Special Interest Group on Library Organisation and Quality Management
Presentations by:
- Reiner Kallenborn: Networking excellence
- Caroline Becker: The quality management experience at TU München
- Gillian Barthorpe: Quality Management @AUT University Library
- Jolanta Stepniak: Initiatives and experiences of the LIBER Division on Library Management and Administration
- Ludo Holans: RFID and return on investment.

10.15-11.00: Keynote Albert Poirot, Président de l’Association des Directeurs et des personnels de direction des Bibliothèques Universitaires et de la Documentation (ADBU), France (et Marc Martinez)
11.00-11.45: Jean-François Dechamp (EC Directorate-General for Research): L'accès à l'information scientifique à l'ère numérique: l'approche de la Commission européenne
11.45-12.15: Frédéric Brodkom (Université Catholique de Louvain, Louvain-la-Neuve, Belgium): L'enquête de satisfaction comme outil pour identifier les innovations nécessaires : exemple des changements apportés suites à l’enquête 2006 en BST et comparaison avec LibQUAL+

12.15-13.45: Lunch
13.45-15.00: IATUL General Assembly
15.00-15.30: Coffee
15.30-17.00: Parallel Sessions

Session V-A (Tools) *Building K* Moderator: Maria Heijne (Delft T.U.)	Session V-B in French Building A Moderator: Louis Houle (McGill University, Montreal, Canada)
15.30-16.00: Don MacMillan (University of Calgary, Alberta, Canada): Letting the Genes out of the bottle: Making the most of free bioinformatics information 16.00-16.30: Dr. Santy Chumbe (Heriot Watt University, UK): ticTOCron: An automatic solution for propagating quality metadata to scholarly RSS TOC feed metadata 16.30-17.00: Maureen Cech, Nevenka Zdravkovska and Robert Kackley (University of Maryland, College Park, MD, USA): The Pulling Power of Marquee Courses: The Changing Curriculum and Quality Reference Services	15.30-16.00: Jens Vigen (CERN, Geneva, Switzerland): Publier en Open Access grâce à Scoap3 : Etat d'avancement du projet 16.00-16.30: Richard Dumont (Université de Montréal, Canada): Le statu quo n'est pas une option! 16.30-17.00: Fabrice Boyer, Florence Alibert et Gaël Bourdet (Université de Clermont-Ferrand, France): La Médiation en Bibliothèque universitaire de Sciences : le cas de Clermont-Ferrand (France) - The mediation in a university Library of Sciences : the example of Clermont-Ferrand (France)
*Session V-C (CBA):* Closed meetings of The CLWG (Cluster Librarians Working Group) of CLUSTER (Consortium Linking Universities of Science and Technology) The IATUL Special Interest Group on Library Organisation and Quality Management.

Session V-A (Tools) Building K
Moderator: Maria Heijne (Delft T.U.)

Session V-B in French Building A
Moderator: Louis Houle (McGill University, Montreal, Canada)

15.30-16.00: Don MacMillan (University of Calgary, Alberta, Canada): Letting the Genes out of the bottle: Making the most of free bioinformatics information
16.00-16.30: Dr. Santy Chumbe (Heriot Watt University, UK): ticTOCron: An automatic solution for propagating quality metadata to scholarly RSS TOC feed metadata
16.30-17.00: Maureen Cech, Nevenka Zdravkovska and Robert Kackley (University of Maryland, College Park, MD, USA): The Pulling Power of Marquee Courses: The Changing Curriculum and Quality Reference Services

15.30-16.00: Jens Vigen (CERN, Geneva, Switzerland): Publier en Open Access grâce à Scoap3 : Etat d'avancement du projet
16.00-16.30: Richard Dumont (Université de Montréal, Canada): Le statu quo n'est pas une option!
16.30-17.00: Fabrice Boyer, Florence Alibert et Gaël Bourdet (Université de Clermont-Ferrand, France): La Médiation en Bibliothèque universitaire de Sciences : le cas de Clermont-Ferrand (France) - The mediation in a university Library of Sciences : the example of Clermont-Ferrand (France)

Session V-C (CBA): Closed meetings of

The CLWG (Cluster Librarians Working Group) of CLUSTER (Consortium Linking Universities of Science and Technology)
The IATUL Special Interest Group on Library Organisation and Quality Management.

17.30: bus transportation to Louvain-la-Neuve
18.30-22.00: visit of L-l-N and reception
22.00: bus transportation to Leuven

Wednesday June 3rd 2009: Excursion with library visits

8.00: busses pick up participants from hotels
10.00-12.00: visit of Rubens House and museum Plantin-Moretus in Antwerpen
12.00-14.00: short city tour of Antwerpen and lunch
15.00-17.00: visit of university library Gent
17.00-21.00: city tour of Gent and dinner
21.00: return to Leuven

Thursday June 4th 2009: Auditorium K, Celestijnenlaan 200, Heverlee

8.30-9.00: bus transportation
9.00-9.45: (Moderator: Michael L. Breaks, Heriot-Watt University, Edinburgh)
Keynote Jan Engelen, K.U.Leuven, Belgium: “E-accessibility for visually impaired students”.
9.45-10.15: Coffee
10.15-12.15: Parallel Sessions

Session VI-A (Web 2.0) Building K Moderator: Michael L. Breaks (Heriot-Watt University, Edinburgh)	Session VI-B (Benchmarking/Posters) Building A Moderator: Raf Dekeyser (K.U.Leuven)
10.15-10.45: Dr. Manorama Tripathi (Indira Gandhi National Open University, New Delhi, India): Use of Web2.0 tools by libraries: a reconnaissance of the international landscape 10.45-11.15: Dr. Cecilia Penzhorn (University of Pretoria, South Africa): Quality through improved service: the implementation of social networking tools in an academic library 11.15-11.45: Eltemasi, Mahshid and Naghshineh, Nader (University of Teheran, Iran): Benefiting from the hive: Folksonomy in technical libraries 11.45-12.15: Elvira Basibas Lapuz (University of the Philippines, Quezon City, Philippines): Teaching Web 2.0 applications in the planning and development of information literacy programs: Reaching out to librarians and information professionals	10.15-10.45: Introduction to Posters (max. 3 slides and 4 minutes per poster) 10.45-12.15: Poster session P1: Bob Kackley, Barbara Nail-Chiwetalu, Annie Young and Jim Miller (University of Maryland, College Park, MD, USA): Gemstone: Quality in Learning for a Collaborative Academic/Library Instruction Program P2: Bob Kackley, Nevenka Zdravkovska and Maureen Cech (University of Maryland, College Park, MD, USA): Ten Methods of Improving Quality Service to UM Grads via “Assertive” Marketing P3: Eva Tolonen (Helsinki University of Technology, Finland): Innovating Library Services for Researchers P4: Elena Vvedenskaia (Engineers Australia, Barton, Australia): Value of information: What do Australian Engineers really want from their Professional Association? P5: Naghshineh, Nader and Rashidi, Shahed (University of Teheran, Iran): The Avicenna bind: Challenges of evidence based librarianship and practice implementation in Iran P6: Leena Huiku (Tampere UT, Finland): Assessment of the Research Activities and Research Quality at Tampere University of Technology (TUT) by Means of Research Outputs P7: Damon Austin, Melanie Gardner and Vernon Chapman (University of Maryland and U.S. National Agricultural Library, USA): Innovative applications towards resolving challenges in harvesting shared metadata P8: Antonia Ferrer-Sapena et al. (Polytechnic University of Valencia et al., Spain): Impact of Open Access world in innovation processes. The E-LIS, EXIT and IRALIS collaboration P9: Alex Byrne, Gabrielle Gardiner and Elizabeth Mulhollann (University of Technology, Sydney, Australia): Issues in Digitising and Curating Indigenous Research Data

Session VI-A (Web 2.0) Building K
Moderator: Michael L. Breaks (Heriot-Watt University, Edinburgh)

Session VI-B (Benchmarking/Posters) Building A
Moderator: Raf Dekeyser (K.U.Leuven)

10.15-10.45: Dr. Manorama Tripathi (Indira Gandhi National Open University, New Delhi, India): Use of Web2.0 tools by libraries: a reconnaissance of the international landscape
10.45-11.15: Dr. Cecilia Penzhorn (University of Pretoria, South Africa): Quality through improved service: the implementation of social networking tools in an academic library
11.15-11.45: Eltemasi, Mahshid and Naghshineh, Nader (University of Teheran, Iran): Benefiting from the hive: Folksonomy in technical libraries
11.45-12.15: Elvira Basibas Lapuz (University of the Philippines, Quezon City, Philippines): Teaching Web 2.0 applications in the planning and development of information literacy programs: Reaching out to librarians and information professionals

10.15-10.45: Introduction to Posters (max. 3 slides and 4 minutes per poster)
10.45-12.15: Poster session
P1: Bob Kackley, Barbara Nail-Chiwetalu, Annie Young and Jim Miller (University of Maryland, College Park, MD, USA): Gemstone: Quality in Learning for a Collaborative Academic/Library Instruction Program
P2: Bob Kackley, Nevenka Zdravkovska and Maureen Cech (University of Maryland, College Park, MD, USA): Ten Methods of Improving Quality Service to UM Grads via “Assertive” Marketing
P3: Eva Tolonen (Helsinki University of Technology, Finland): Innovating Library Services for Researchers
P4: Elena Vvedenskaia (Engineers Australia, Barton, Australia): Value of information: What do Australian Engineers really want from their Professional Association?
P5: Naghshineh, Nader and Rashidi, Shahed (University of Teheran, Iran): The Avicenna bind: Challenges of evidence based librarianship and practice implementation in Iran
P6: Leena Huiku (Tampere UT, Finland): Assessment of the Research Activities and Research Quality at Tampere University of Technology (TUT) by Means of Research Outputs
P7: Damon Austin, Melanie Gardner and Vernon Chapman (University of Maryland and U.S. National Agricultural Library, USA): Innovative applications towards resolving challenges in harvesting shared metadata
P8: Antonia Ferrer-Sapena et al. (Polytechnic University of Valencia et al., Spain): Impact of Open Access world in innovation processes. The E-LIS, EXIT and IRALIS collaboration
P9: Alex Byrne, Gabrielle Gardiner and Elizabeth Mulhollann (University of Technology, Sydney, Australia): Issues in Digitising and Curating Indigenous Research Data

12.15-13.45: Lunch

13.45-15.15: Parallel Sessions

Session VII-A (Miscellanea) Building K Moderator: Ainslie Dewe (La Trobe University, Victoria)	Session VII-B (Miscellanea) Building A Moderators: Arja-riita Haarala (Tampere UT)
13.45-14.15: Suzanne Clarke (Monash University, Australia): Scholarly Information Repository Services at Monash University 14.15-14.45: Derek Whitehead (Swinburne University of Technology, Australia): Innovation and Copyright: Not Friends Any More? 14.45-15.15: : Munusamy Natarajan (NISCAIR, New Delhi, India): Exploring knowledge innovation culture: Role of library and information centres	13.45-14.15: Imogen Garner and Karen Tang (Curtin University of Technology, Perth, Australia): A quality assurance and benchmarking framework in an academic library 14.15-14.45: Nevenka Zdravkovska and Bob Kackley (University of Maryland, College Park, MD, USA): Science/Engineering Bibliographic Databases' Future: Collection Development Issues at the University of Maryland 14.45-15.15: Jo Rademakers (K.U.Leuven, Belgium): Involving the user: challenges and threats of recent development

Session VII-A (Miscellanea) Building K
Moderator: Ainslie Dewe (La Trobe University, Victoria)

Session VII-B (Miscellanea) Building A
Moderators: Arja-riita Haarala (Tampere UT)

13.45-14.15: Suzanne Clarke (Monash University, Australia): Scholarly Information Repository Services at Monash University
14.15-14.45: Derek Whitehead (Swinburne University of Technology, Australia): Innovation and Copyright: Not Friends Any More?
14.45-15.15: : Munusamy Natarajan (NISCAIR, New Delhi, India): Exploring knowledge innovation culture: Role of library and information centres

13.45-14.15: Imogen Garner and Karen Tang (Curtin University of Technology, Perth, Australia): A quality assurance and benchmarking framework in an academic library
14.15-14.45: Nevenka Zdravkovska and Bob Kackley (University of Maryland, College Park, MD, USA): Science/Engineering Bibliographic Databases' Future: Collection Development Issues at the University of Maryland
14.45-15.15: Jo Rademakers (K.U.Leuven, Belgium): Involving the user: challenges and threats of recent development

15.15-15.45: Coffee

15.45-16.30: Closing session – Chair: Maria Heijne

16.30: End of Conference

17.30: Busses pick up the participants at hotels for transport to conference dinner

18.30-23.00: Conference Dinner