Assessing Library Performance: New Measures, Methods, and Models

For many years, size has been the traditional measure of a library. How many books were held, how many people were served, how much money was spent were all ways to determine if a library was successful. In recent years, that has changed. University administrations and public officials are looking more closely at how well libraries serve their users and how well libraries manage their resources. This presentation will describe current projects being undertaken by libraries around the world that seek to highlight new methods for assessing library performance and show how these new measures will help libraries demonstrate their efficiency and effectiveness.

Julia Blixrud
Director of Information Services, ARL
Assistant Director, Public Programs, SPARC

21 Dupont Circle, Suite 800 Washington, DC 20036
Telephone : (202) 296-2296 ext.133
Fax : (202) 872-0884
E-mail: jblix@arl.org